United States Department of Transportation

Manufacturer Recalls Portal (MRP) - New Account

To gain access to the MRP, you will need to register with NHTSA and have a Login.gov account with the same email you use to register for the MRP.

New Account Setup Steps
  • Step 1. Complete the New MRP Account Setup process below and follow the instructions in the ensuing emails.
  • Step 2. Once NHTSA reviews and activates your MRP account, login to your MRP account through Login.gov, a free General Services Administration (GSA) service which provides a centralized authentication gateway for secure and private access to participating government programs. Your Login.gov account and your NHTSA MRP accounts are linked via your email address. Your Login.gov account email and your NHTSA MRP account email must match. Otherwise, you will not be able to access the MRP.

    Unless you already have an existing Login.gov account with an email that matches your MRP account email, set up your Login.gov account following their new account information on their help page.

    Login.gov is managed by a government entity outside NHTSA. If you have questions or problems creating an account or logging in via Login.gov, please contact Login.gov: visit the site and click on the Contact link at the bottom of the page. Complete and submit the form, and someone from Login.gov will respond to you.

Has your organization previously filed a recall with NHTSA? If you are not sure, first try selecting "Yes" and search for your company's name.
    • You will be asked to select your organization and provide your contact information.
    • You will be asked to provide the name and contact information for your organization and yourself.This option should ONLY be used when you are certain there is not an existing account for your company. If "No" is selected and there is an existing account, the request will have to be resubmitted.
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